I just called at 3:15 November 3 to see if I can speak to a doctor or nurse about my scab on my knee and there's this little flesh piece that came out with it and I was asking if they have any suggestion of what I could do but the front desk women was being very rude to me and made me feel like I wasn't worth their time or patience then still continues to going on about how I need to come in to see the doctor but why would I go in if I just have a question to ask which won't take even 2 minutes out of his/her day and when ever I'm in there from this point forward any staff rude to me expect a rude response
Complete scum! All i got to say!
Avoid at all costs, the most pathetic excuse for a hospital i've ever experienced. You wait for hours on end to get a docter that barely understands english. They then ramble pointless garbage at you and then tell you to leave.
Very poor care. They do not listen to their patients, they talk over you and are snappy. They turn the corner and you can hear them speak badly about you like youre some kind of idiot. Triage didnt even complete vitals! no sugars taken, blood pressure wasnt done only thing done was temperature. The patient required care, has not kept food or water down in over 4 days, she needed fluids. I went to the nurse and asked how much longer it would be before she was seen and was told well my drs have to take a lunch and theres more important patients that needed care - I said well she needs fluids she cant keep anything down yea she probably does need fluids - walked away from me absolute garbage care. If I could rate it 0 stars I wouldve!
If I could give lower than a one star I would, based solely on the treatment received last night in this facility. I have zero immune system, can not be under UV lighting due to extreme photosensitive and do not enter into an ER or even an after hours clinic unless my condition is dire and I can not handle it any longer. Yet, I was left to wait over 5 hours in the waiting room under the lights with extremely sick people and kids, no food or drinks available for anyone, before being finally called in. I was seen by one Dr. Dorey. She was the one of the rudest and egotistical doctors I have seen yet in New Brunswick. She 1. didn't listen to what she was being told 2. Questioned and challenged every second world I uttered 3. told me, the patient, point blank "I don't believe you". 4. talked over me, not listening when being told symptoms and history. 5. was argumentative, abrasive, challenging. 6. belittled and treated me as though I were beneath her and a stupid child. 7. Had the audacity to say that the tube lights do not give off UV lighting and that I, her photosensitive patient, was lying and am not harmed in any way by UV lights when it is scientific fact they do and is an ongoing issue for me. 8. When attempting to advise her what the specialists were investigating and/or have found ie: endocrinologist, dermatologist, allergist, neurology and internist she kept repeating X4 times "Well, I am family medicine" in a boastful tone which demeaned the other doctors and their fields as though she and her field of GENERAL Practitioner in family medicine was better than the specialists. A GP knows a little about various conditions but specialists are called that because they specialize in one field, which obviously is why a GP refers a patient to them when they are not qualified to work on specific auto immune disorders and conditions. Doctors like this, in my opinion, have no place seeing patients in a practice office or an ER or Urgent Care as Saint Joseph's prefers to be called. I try to see both sides to every situation. It was end of day by the time I got in there. I had spent the day and into the evening there as well. Perhaps this doctor was on floor too long, perhaps staff were all just looking to get out of there after a busy day and go home. BUT, quality of patient care, respect and proper diagnosing procedures, not to mention being kind to other human beings, as well as common courtesy and a good bedside manner are all key in treating patients or working with the public. I simply shut down, exhausted from dealing with pain and being treated extremely badly by an employee of the facility I was looking to, in all good faith, to help me in my hour of need. Angry, exhausted, hungry, thirsty, still in pain and so utterly let down I left in tears, I left without saying anything before I said something that I would regret. Patients should not be leaving crying and being made to feel like this. I have lost all faith in this facility and the abilities of the New Brunswick Health System and staff and I have met some really lovely nurses otherwise.I suggest that if doctors can not take the time to listen to patients and give quality care they should be removed from services/rounds and sent to the local University for retraining in the areas they lack ie: listening skills, bedside manner, diagnosis procedures or doctor patient relations. The hiring committee who are so desperate for doctors in New Brunswick also need to ensure they can get good quality, caring doctors as much as possible. In addition, for a Catholic/Christian run facility it is also appalling to experience such non Christian care as treating others as you would be treated apparently means nothing here.Cum omni humilitate et mansuetudine cum patientia, supportantes invicem in caritate, ut se mutuo tractare esse tractata
St. Joseph's Hospital is a Canadian Hospital based in Saint John, New Brunswick. St. Joseph's Hospital is located at 130 Bayard Dr, Saint John, NB E2L 3L6, Canada.
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