Amazing help provide at the copy centre. Wonderful and caring staff here!
I recently had an unfortunate episode at this store. I own a small business, and we recently bought a faulty piece of electronics ("Staples brand") for my business and when I brought it back, with the receipt, it was implied that it was not purchased at staples (clearly it was) and that I was lying (despite having the original receipt). Instead of being reasonable and try to solve the issue, they basically told me they couldn't help me with the broken machine. Only when they looked it up on the computer did they realize that yes, in fact, this was from their store and was their own brand! Is this any way to treat their customers?As a result of this, my small business will be taking our business elsewhere. Staples management: you can thank your rude employees at this location for the lost revenue.
There's no word in the human language can be used to describe how bad the costumer service is. They told my dad that they'll install the Microsoft software for the iMac he bought, but they didn't. As a result, I was installing the softwares for him. Installation needs the password and username, so I called and ask. They told me the username and password that kept showing up as incorrect on my screen, and then they told me that they had no idea and asked me to contact Microsoft. I did, and Microsoft told me that I was right in the beginning, that there's no way that they'd know the username and password for the iMac I bought. hence, I called the store another time, and the costumer services just hang up the phone. We called again, and the tech people were yelling at us saying that it's not their problem before we even said anything. They implied that we didn't actually buy our iMac from their store, so we told him all the information about our name and etc... They impatiently told us two other username and password combinations for our iMac, which ended up to be incorrect. How wonderful, we just wasted two and half hours!
A good place for office supplies, ink and toner for printers. A must visit at back to school time.
Zero stars though really i wanted one envelope and i was told i had to but 50 or more
Staples Saint John is a Canadian Store based in Saint John, New Brunswick. Staples Saint John is located at 176 Rothesay Ave, Saint John, NB E2J 2B5, Canada.
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